VIRPIL Device Questions

Questions relating to the setup and operation of VPC devices.

Do I need to use the VPC Software Suite?
The VPC Configuration Software is used for a number of basic setup tasks. First it is used create the correct device profile - when you first use your VPC d...
Thu, 5 Sep, 2019 at 7:06 AM
Do I need to keep the VPC Software running in the background?
The VPC Configuration Software does not need to be left running in the background as all settings are saved directly to the device firmware. 
Mon, 2 Sep, 2019 at 8:15 PM
Do I need to reconfigure or recalibrate the VPC device when moving between PCs or after reinstalling windows?
As the device settings are saved directly to the VPC device's firmware, there is no need to reconfigure everything, even after reinstalling windows or ...
Mon, 2 Sep, 2019 at 8:15 PM
I can only see the basic settings pages on the VPC Software (Axes, Profile, Firmware)
The VPC Software now loads in "Lite Mode" by default - this will only show the required options to get your VPC device fully working. If you want ...
Mon, 2 Sep, 2019 at 8:15 PM
How do I connect the grip to the base?
Please check our video guide here:  
Wed, 4 Sep, 2019 at 10:07 AM
 The X/Y axis on my VPC base respond, but no buttons/axis/LEDs on the grip respond?
Please ensure that the grip is correctly attached to your base. Check our video guide:  <span class="fr-marker" dat...
Thu, 5 Sep, 2019 at 7:21 AM
The scroll wheel on my VPC Constellation DELTA Grip/encoder dials on my VPC MongoosT-50 Throttle is activating two buttons at once
Please note that this is expected behaviour due to how encoders operate. VPC devices report a "Physical" button input, which is mapped to a "...
Mon, 2 Sep, 2019 at 8:16 PM
I updated the firmware using the VPC Software and now my controller doesn't work
If your VPC Device does not work after updating the firmware, please check that the correct profile is loaded. It is generally necessary to create a new pro...
Mon, 2 Sep, 2019 at 8:17 PM
The axis on my VPC device are not responding as expected
Calibrate your VPC Device in the VPC Configuration Software by selecting the device in the device list and clicking "LOAD VPC DEVICE". On the &quo...
Mon, 2 Sep, 2019 at 8:17 PM
The VPC Configuration Software is running very slowly/not working at all
This is usually due to some conflict with other software or USB devices. If you're running any 3rd party controller/USB management software such as Cor...
Mon, 2 Sep, 2019 at 8:18 PM